Frequently Asked Questions

You have questions? We have answers. Below are answers to some of the most common questions about Pangborn Memorial Airport.

    • 90 minutes prior to scheduled departure for customers traveling to an international destination (with or without checked luggage).

    • 75 minutes prior to scheduled departure for customers traveling domestically with checked luggage.

    • 60 minutes prior to scheduled departure for customers traveling domestically without checked luggage.

    Note: both our ticket counter and kiosk close for check-in 40 minutes prior to departure.

  • No.  Pangborn Airport does not exchange currency.  The closest airport for currency exchange is SEATAC located in Seattle, WA.  Please click the link below to find out where.

    https://www.icecurrency-usa.com/en/find-an-office/details/seattle-tacoma-international-airport-sea/

  • No – click the link for a map of airports that have Precheck. https://www.tsa.gov/precheck/map

  • The terminal hours are 10:30pm – 6:00pm.

  • Long-term parking is $10 per 24-hour period. Short-term parking is free for the first 4 hours and $13 for 24 hours. For more information, click here.

  • Please visit https://www.tsa.gov/travel/security-screening/identification for current information regarding acceptable identification.

  • In the event you arrive at the airport without valid identification, because it is lost or at home, you may still be allowed to fly. The TSA officer may ask you to complete a form to include your name and current address, and may ask additional questions to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You may be subject to additional screening.

    You will not be allowed to fly if your identity cannot be confirmed, you chose to not provide proper identification or you decline to cooperate with the identity verification process.

  • For a current list of Prohibited Items please visit TSA’s website at https://www.tsa.gov/travel/security-screening/prohibited-items

  • Click the link for flight status information https://www.alaskaair.com/flightstatus

  • If you lost your item in the airport, please call 509.884.2494. If you lost your item on the airplane, please call Alaska Airlines directly at 800.252.7522. For items lost in the parking lot, please call at 509.884.4700.

  • For information regarding minors traveling alone, visit https://www.alaskaair.com/content/travel-info/policies/children-traveling-alone.aspx.

  • If you have a question that has not been answered here, please contact the Airport Administration Office at 509.884.4700.

  • Currently, Alaska/Horizon Airline is the only airline flying into Pangborn Airport.

  • Information on employment, including current openings, can be found on our employment page.

  • Hertz has an office located in the terminal. Enterprise has a counter but is not fully staffed. For more information, please visit our rental car page.

  • Currently not an option.

  • Bobbie Chatriand (509) 884-4700 ext 208

  • Contact Alaska Airlines Customer Care 1-800-654-5669

  • Yes! Please call Bobbie for more information (509)884-4700 ext. 208


  • For Federal regulations regarding drones please visit https://www.faa.gov/uas/

  • There are several hotels located within 6 miles of the airport. Click here to visit our Ground Transportation and Lodging page.

  • TSA does not require children under 18 to provide identification when traveling with a companion within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.

  • Click here to download a copy of Pangborn Memorial Airport’s Contingency Plan for Delayed Flights. For the airline’s plan, please contact Alaska Airlines/Horizon Air at 1-800-252-7522.

  • Check-in times:

    • International travel (with or without checked luggage): 90 minutes prior to scheduled departure

    • Domestic travel with checked luggage: 75 minutes prior to scheduled departure

    • Domestic travel without checked luggage: 60 minutes prior to scheduled departure

    The ticket counter and KIOSK close 40 minutes prior to departure.

  • You are allowed 1 carry-on bag, plus one personal item, such as a purse, briefcase or laptop computer. Airlines are becoming stricter in enforcing regulations limiting the size of carry-on luggage, and there is a maximum weight of 50 lbs. per checked bag. If the flight is weight limited, bags are bumped before passengers. For  baggage information, go to alaskaair.com.

  • As is the case at all airports, extreme weather conditions may cancel flights. If the weather is marginal, the flight may not be canceled until scheduled departure or later. It is necessary to present yourself at the ticket counter or contact your airline to preserve your ticket rights. Alaska Airline’s toll-free information number (1.800.252.7522) will report flight cancellations and has “real time” information on the status of flights at airports it serves. You can also visit the airline’s website at alaskaair.com to check flight status or sign up for travel alerts that are texted directly to your phone.

Do you have a question that is not on the list? Please fill out the form below or contact the Airport Administration Office (509) 884-4700. The airport office is not located in the terminal, however can answer most questions or direct you to another source. The office is staffed from 8:00am – 5:00pm on weekdays, excluding holidays.